Retailers are at a crucial point as they consider the next step in their evolution within the digital era.
At our event launching our new white paper on the future of the high street we explored how technology is changing how customers buy, how they shop and how they pay. We were joined by industry experts and major retail brands for a thought-provoking debate discussing how retailers stay relevant to the next generation of consumers.
With thanks to our chair Ashley Armstrong, Retail Correspondent, The Telegraph and our panelists: Helen Dickinson (British Retail Consortium); Dave Elston (Clarks); Ed Armitage (Waterstones); Nicholas Russell (We are Pop Up) for their part in what was an insightful and exciting discussion.
- High Street
- Customer Experience
- Digital Transformation
- Service Design