Read our latest thinking – from everyday pain points to the big challenges and solutions offered by digital change.
Room for improvement: how the digital economy is transforming the spaces we work in
Customer expectations towards B2B companies are changing dramatically. But what does it mean for the office supplier sector? Our Head of Strategy Stu on how office space providers can use digital to drive revenue, maximise employee experience, and boost NPS.
Stuck in Second? How to innovate the car sales experience
Can car-buying keep pace with new auto tech? Peter's view on innovating the car purchase process.
Say what you want – voice commerce is happening
Voice is getting louder, and it is going to revolutionise retail.
GUEST POST: Consumer Endings – Unwanted, overlooked, yet critical to sustainable consumption
Our BIO BOLD: Closure, Digital Legacy and Death event speaker Joe Macleod on why endings are a vital aspect of customer experience and why off-boarding matters.
Disruption in the legal system: The evolving relationship between law and technology
What does technology hold for the future of law firms? Will AI and automation actually help make the law more, not less, human?